Book With Confidence
Be reassured when you choose to book with us.
At The Millstone, you can be confident that from the moment you step through our doors, our friendly and experienced team will offer you a warm welcome, and that all the correct safety guidelines are in place. From our restaurant and bar areas, to our guest bedrooms, you can feel sure that your safety is our number one priority.
Extra Health & Safety Measures
We have many measures in place to help us all stay safe. Safety guidelines for the bar & restaurant, guest bedrooms and all other public areas in the hotel can be found in the guide below to help you feel confident when you visit:
We’re Good To Go Industry Standard
We're proud to have been awarded the 'We're Good To Go' certificate from Visit England; the official mark to confirm we have a risk assessment and the correct processes in place to make The Millstone safe for our team and guests.
AA COVID-19 Confident
We’re also really proud to have been accredited COVID-19 Confident by the AA – another independent assessment of the safety measures we have in place.
No Quibble Refund
To take the worry out of booking future stays please be reassured that, when booking our Fully Flexible rate, you can cancel your booking before 10am on the day before your arrival and receive a full refund. However, please be reassured that should you have to cancel your booking after this time due to COVID-19 restrictions being enforced, we will also offer you a full refund or the opportunity to change your booking to a future date (subject to availability).